Email Address to Contact: contact@serpmetric.com
Thank you for choosing SerpMetric.com for your SEO services. This Shipping & Delivery Policy outlines the terms and conditions regarding the delivery of our services and related products. Please read this policy carefully to understand our procedures and expectations.
Service Delivery:
a. SEO Services: SerpMetric.com provides SEO services that are delivered electronically. Our team will work diligently to optimize your website’s search engine performance and provide you with comprehensive reports and recommendations.
b. Delivery Timeframe: The delivery timeframe for SEO services may vary depending on the specific package and the complexity of the project. We will provide you with an estimated delivery timeline during the initial consultation.
Product Delivery:
a. Digital Products: In addition to SEO services, SerpMetric.com may offer digital products such as e-books, guides, or templates. These products are delivered electronically, and you will receive a download link or access instructions via email immediately upon successful payment.
b. Delivery Timeframe: Digital products are typically delivered instantly or within a few minutes after the payment is confirmed. However, in rare cases, there may be a slight delay due to technical issues. If you encounter any problems with the delivery, please contact our customer support team for assistance.
Shipping of Physical Goods:
a. SerpMetric.com primarily offers digital services and products; however, in certain circumstances, physical goods related to promotional offers or giveaways may be shipped. The availability and shipping details of these physical goods will be clearly stated on the respective offer page.
b. Delivery Timeframe: The delivery timeframe for physical goods will vary depending on your location and the shipping method chosen. We will provide an estimated delivery timeline during the order confirmation process. Please note that international shipments may be subject to customs inspections, which can cause delays beyond our control.
Shipping Charges:
a. SEO Services and Digital Products: Since our services and digital products are delivered electronically, no shipping charges apply.
b. Physical Goods: If any shipping charges are applicable for physical goods, they will be clearly stated on the order confirmation page. The shipping charges will vary based on the destination and the shipping method chosen.
Order Tracking:
a. SEO Services: As SEO services are primarily conducted online, tracking the progress and delivery is done through our internal systems. You will receive regular updates and reports regarding the status and performance of your SEO campaign.
b. Digital Products: No tracking is required for digital products as they are instantly downloadable. c. Physical Goods: If applicable, we will provide you with a tracking number once the physical goods are shipped. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Delivery Issues:
a. SEO Services: If you have any concerns or questions regarding the delivery of our SEO services, please contact our customer support team, and we will be happy to assist you.
b. Digital Products: If you encounter any issues with the delivery of digital products, such as incomplete downloads or difficulties accessing the files, please reach out to our customer support team for prompt assistance.
c. Physical Goods: In the rare event of any delivery issues or damages to physical goods during transit, please notify us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping:
a. SerpMetric.com provides international shipping for physical goods, subject to the availability of the service in your country. The shipping costs and delivery timeframes for international orders may vary depending on the destination and the chosen shipping method.
b. Customs and Duties: Please note that international shipments may be subject to customs inspections, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on local regulations. SerpMetric.com is not responsible for any additional fees incurred during customs clearance.
Delivery Address:
a. When placing an order, it is crucial to provide accurate and complete delivery information, including the recipient’s name, address, and contact details. SerpMetric.com will not be held responsible for any delivery issues arising from incorrect or incomplete address information provided by the customer.
b. Address Changes: If you need to change the delivery address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not already been shipped. However, we cannot guarantee that address changes can be made once the shipment is in transit.
Delivery Confirmation:
a. Upon successful delivery of our SEO services or digital products, no further confirmation is required.
b. For physical goods, delivery confirmation will be obtained through the carrier’s tracking system. Once the shipment is delivered to the provided address, it will be considered as successfully delivered.
We value your satisfaction and strive to provide the best shipping and delivery experience possible. If you have any further questions or require assistance regarding our shipping and delivery policies, please don’t hesitate to contact our customer support team. We are here to help and ensure a smooth and seamless delivery process for all our valued customers.
Thank you for choosing SerpMetric.com for your SEO services.
Email Address to Contact: contact@serpmetric.com
